Returns & Exchanges
We want you to be completely satisfied with your luxury beauty purchase, which is why we offer a 30-day return policy for products purchased directly from our official website. Please ensure items are in their original packaging and meet our quality standards for a seamless refund process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original box with all protective buffers to prevent damage during transit and include the printed return authorization form.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing